Shipping & Delivery

Last Updated: 30/12/24

At rayyanprogear.com, we aim to provide timely and efficient shipping to ensure that your order reaches you in the best condition. Please review our shipping and delivery policy below.

1. Shipping Locations
. Domestic Shipping: We offer shipping services within India only.
. Shipping Providers: We use Shiprocket as our primary shipping partner for delivery.

2. Order Processing Time
. Once your order is placed and payment is confirmed, it will be processed within [2] business days.
. Orders are processed and shipped on weekdays, Monday to Friday (excluding public holidays).

3. Shipping Costs
– Shipping fees are calculated at checkout based on the delivery address and the weight or size of the products in your order.
. You will be able to view the exact shipping cost before confirming your purchase during checkout.

 4. Delivery Time
– The delivery time for your order depends on your location and the shipping method chosen during checkout.
– Generally, orders will be delivered within [2] to [5] business days from the date of shipment, depending on your address within India.
. Please note: Delivery times may vary during peak seasons or due to factors outside our control, such as courier delays or weather conditions.

5. Tracking Your Order
. Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.
. You can use this tracking number on *Shiprocket* or the shipping provider’s website to track the delivery status of your order.

 6. Shipping Address
. Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for delays or issues caused by incorrect address details.
. If you need to change your shipping address, please contact us immediately at rayyanprogears@gmail.com or call 8754412341 before your order is shipped.

7. Failed Deliveries
. If the courier company is unable to deliver your order due to an incorrect or incomplete address, or if you are unavailable to accept delivery, the order will be returned to us.
. In such cases, we will notify you, and you can either provide an alternate address or request a refund. Shipping charges may be non-refundable in these cases.

 8. Damaged or Lost Items
. If your order arrives damaged or is lost in transit, please contact us immediately. We will assist you with a claim with the shipping provider, and we may send you a replacement or issue a refund, depending on the circumstances.

 9. International Shipping
. Currently, we do not offer international shipping. We only ship within India.

 10. Contact Us
If you have any questions regarding our shipping and delivery policy, or if you experience any issues with your order, please feel free to contact us at:
– *Phone*: 8754412341
– *Email*: rayyanprogears@gmail.com